This documentation page provides an overview of message statuses across various communication channels, including SMS, RCS (Rich Communication Services), and others. It outlines the different statuses such as Sent, Delivered, Read, Failed, Draft, and Archived, along with brief descriptions for each. Use this resource to understand the status indicators and their meanings in the context of different messaging platforms.
Message Statuses
Channel | Status | Description |
---|---|---|
SMS (Short Message Service) | PENDING | The message is waiting to be sent. |
DELIVERED | The message has been successfully delivered to the recipient. | |
SENT | The message has been sent to the carrier for delivery. | |
FAILED | The message failed to be delivered to the recipient. | |
REJECTED | The message was rejected by the carrier and not sent. | |
DND | The recipient has activated the Do Not Disturb (DND) service and the message cannot be delivered. | |
ACCEPTED | The message has been accepted by the carrier for delivery. | |
DUPLICATE | The message has already been sent to the recipient previously. | |
INVALIDNUMBER | The recipient's phone number is invalid and the message cannot be delivered. | |
QUEUED | The message has been added to the queue and will be sent soon. | |
FAILEDTOQUEUE | The message failed to be added to the queue and will not be sent. | |
PARTIALLYSENT | The message was only partially delivered to the recipient. | |
FAILEDTOSEND | The message failed to be sent to the carrier for delivery. | |
INTERNALERROR | An internal error occurred and the message could not be sent. | |
PARTIALDELIVERED | The message was partially delivered to the recipient. | |
NOTDELIVERED | The message could not be delivered to the recipient. | |
EXPIRED | The message has expired and cannot be delivered. | |
UNDELIVERED | The message could not be delivered to the recipient. | |
RCS (Rich Communication Services) | PENDING | The message is waiting to be sent. |
DELIVERED | The message has been successfully delivered to the recipient. | |
SENT | The message has been sent to the carrier for delivery. | |
FAILED | The message failed to be delivered to the recipient. | |
REJECTED | The message was rejected by the carrier and not sent. | |
DND | The recipient has activated the Do Not Disturb (DND) service and the message cannot be delivered. | |
ACCEPTED | The message has been accepted by the carrier for delivery. | |
DUPLICATE | The message has already been sent to the recipient previously. | |
INVALIDNUMBER | The recipient's phone number is invalid and the message cannot be delivered. | |
QUEUED | The message has been added to the queue and will be sent soon. | |
FAILEDTOQUEUE | The message failed to be added to the queue and will not be sent. | |
PARTIALLYSENT | The message was only partially delivered to the recipient. | |
FAILEDTOSEND | The message failed to be sent to the carrier for delivery. | |
INTERNALERROR | An internal error occurred and the message could not be sent. | |
PARTIALDELIVERED | The message was partially delivered to the recipient. | |
NOTDELIVERED | The message could not be delivered to the recipient. | |
EXPIRED | The message has expired and cannot be delivered. | |
UNDELIVERED | The message could not be delivered to the recipient. | |
READ | The message was opened by the recipient | |
REPLY | See engagement actions;"action": { "type": "REPLY", "description": "https://tracksend.co/ replied your message" } | |
PENDING | The message is waiting to be sent. | |
DELIVERED | The message has been successfully delivered to the recipient. | |
SENT | The message has been sent to the carrier for delivery. | |
FAILED | The message failed to be delivered to the recipient. | |
UNDELIVERED | The message could not be delivered to the recipient. | |
READ | The message was opened by the recipient. |